Employer Pro’s subscription packages are subject to the Member agreeing to a licensing agreement on activation. This sets out key terms & conditions of the Member’s subscription package, including matters relating to fees, service scope, copyright protection and intellectual property.
ADVISORY CONSULTATIONS & FORMAL CONSULTANCY SUPPORT
‘Advisory Consultations’ are allocated via a booking system and include an appointment via phone, or online video conferencing for up to 30-minutes. Advisory Consultations must be used within the applicable 12-month subscription term and reset each year. This is necessary to ensure sound management and adequate resourcing. Employer Premium Memberships have unlimited Advisory Consultations.
Separate Terms of Engagement must be signed by any Member seeking hands-on consultancy support. Competitive hourly membership rates apply, which reduce depending on the selected Employer Protection Package. Premium Members receive 10 hours of consultancy support per year at no additional cost. Refer to our ‘Memberships’ page for more information on what each Employer Protection Package contains.
EMPLOYER PRO PREMIUM MEMBERSHIPS – IMPORTANT INFORMATION
Employer Premium subscriptions are limited due to resourcing requirements. This ensures all Members receive timely support. A priority waitlist will be offered to those businesses that want this subscription tier but miss out due limited spaces.
We encourage Premium Members to use all their allocated Consultancy Hours in each 12-month period. Where Premium Members do not use all their Consultancy Hours, then any unused hours can accrue up to a maximum of 20 hours in any given 12-month period. Any unused mediations can accrue up to a maximum of 2 mediations in any 12-month period.
‘Document Review and Checking Service’. This allows high-level checks of employer drafted documents. Only Premium Members can access this service and reasonable use applies.
Email Response and/or Call Back Service is for general questions and enquiries, which can be dealt with quickly. Only Premium Members can access this service.
FOUNDING MEMBER STATUS FOR MEMBERS THAT JOIN BEFORE AUGUST 2026 – PROMOTIONAL OFFER AND OUR SPECIAL LAUNCH PRICES
Members who join an annual subscription package before August 2026 will automatically have ‘Founding Member’ status. This means no price increases on our standard subscription prices as advertised at our launch date for a period of two-years from the date of joining. This offer ends on 31st August 2026 and is limited to the first 300 employer subscription activations across all Employer Protection Packages.
PAYMENT OBLIGATIONS & MINIMUM TERM
All Employer Protection Packages have a minimum 12-month subscription term which may be cancelled at any time – provided the applicable annual membership fee has been paid in full. Access to the Member Only Portal and associated benefits will remain valid until the expiry of the subscription term and/or cancellation.
Members must notify of cancellation in writing to [email protected] a minimum of at least fourteen days before their annual subscription automatically renews. The Member agrees to automatic renewals on the anniversary of their subscription period, unless otherwise notified in writing following notice of cancellation.
PRICES EXCLUSIVE OF GST
All prices are exclusive of GST.
CONFLICTS OF INTEREST
Should any matter arise that presents a conflict of interest, then Employer Pro may cancel Member’s membership, or otherwise may be prevented from providing advice, assistance or representation depending on the nature of any possible conflict. Should such circumstances occur, Employer Pro will discuss any potential conflict of interest with the Member.
SERVICE DISCLAIMER
Employer Pro is an employer-focused organisation that provides specialist employment relations and human resources advisory, consultancy, and practical workplace support services to employers through a subscription-based membership model. Its services do not constitute legal advice.
